Did you know that Flowell compression boots and pants are FSA and HSA eligible? That means you can use your tax-advantaged health savings funds to invest in your health and wellness. Whether you’re managing a medical condition or prioritizing recovery, Flowell makes it simple to enhance your care with innovative compression therapy devices.
We’ve compiled answers to the most frequently asked questions to guide you through the process of purchasing with your HSA or FSA funds.
How to Pay with Your HSA or FSA Card
Paying with your HSA or FSA debit card is quick and easy:
- Add your Flowell products to the cart.
- At checkout, select “Flex | Pay with HSA/FSA” as your payment method.
- Enter your HSA or FSA debit card details and complete your purchase.
Note: If you don’t see “Flex | Pay with HSA/FSA,” you may be in Shop Pay.
Common Questions About Using HSA/FSA Funds
Is sales tax covered by HSA/FSA funds?
Yes, sales tax for eligible items is covered. If your cart contains both eligible and non-eligible items, the tax will be divided proportionally between payment methods.
Can I use multiple HSA/FSA cards for one purchase?
At this time, multiple HSA/FSA cards cannot be used for a single purchase. If there are insufficient funds in one account, you can use a credit or debit card instead. Flex will still provide an itemized receipt for you to submit for reimbursement.
I didn’t receive my itemized receipt. What should I do?
Check your spam folder for emails from notifications@withflex.com. If you don’t see it there, reach out to support@withflex.com for assistance.
What happens if my HSA/FSA card is declined?
The most common reason for a decline is insufficient funds. Check your account balance with your HSA/FSA administrator. Alternatively, you can complete your purchase with a credit card and submit your receipt for reimbursement.
What if I don’t have my HSA/FSA card available?
No problem! At checkout, select “Flex | Pay with HSA/FSA” and enter your credit card information. Flex will email you an itemized receipt, which you can submit to your HSA or FSA for reimbursement.
How do I confirm that my HSA/FSA plan covers Flowell products?
Coverage varies between plans, so it’s best to consult your plan’s eligible expenses list or contact your HSA/FSA administrator. Flowell products typically qualify under medical-grade compression therapy devices.
How long does it take to receive reimbursement?
Reimbursement timelines depend on your HSA/FSA provider. Contact them directly for details on processing times and submission requirements.
Can I return an HSA/FSA purchase?
Yes, HSA/FSA purchases follow the same return policy as regular purchases. Refunds for eligible returns are credited back to your HSA/FSA account. Contact support@flowell.com for help with returns.
Why Choose Flowell?
Flowell products are designed to support your health with the benefits of medical-grade compression therapy. Whether you're addressing swelling, improving circulation, or recovering from physical activity, Flowell compression boots and pants offer a convenient, effective solution.
With FSA and HSA eligibility, there’s no better time to take control of your health and wellness. If you have additional questions, our support team is here to help. Reach out anytime at support@flowell.com.
Start Shopping Today!
Explore our full range of FSA/HSA eligible products and make the most of your health savings. Invest in your wellness journey with Flowell today!
